These terms apply to every order placed on apexcards.co.za. By placing an order you agree to them.
Who we are
Apex Cards · Physical address and address for service of legal documents: Unit B4, Canero Business Park, Jacaranda Avenue, Johannesburg, 2188, South Africa · info@apexcards.co.za · 073 039 6544
Apex Cards is a trading name of Werner Joubert, sole proprietor, Johannesburg, South Africa.
Products and condition
Singles are pack fresh (Near Mint) unless the listing says otherwise. Card images on the site are illustrations; the card you receive is the card named in the listing. Sealed product is factory sealed and its contents are random — we can’t guarantee specific cards from packs or tins.
Prices and payment
Prices are in South African rand and include any applicable taxes. Payment is taken at checkout by card through our payment provider; we never see or store your card details. Orders are only confirmed once payment succeeds.
Delivery
We ship within two working days of payment by PUDO locker, Paxi or courier, or you can collect in Johannesburg by arrangement. Delivery times after dispatch are set by the courier. Risk passes to you once the parcel is delivered to the address or locker you chose.
Cancellations and returns
Under the Electronic Communications and Transactions Act you may cancel an online order within 7 days of receiving it, for any reason, by emailing us. Return the goods unused and in their original condition (sealed product unopened, singles in their sleeve) and we refund the purchase price within 30 days; the cost of returning the goods is yours. If anything arrives damaged or isn’t what you ordered, tell us within 7 days and we’ll replace it or refund you in full, including delivery, in line with the Consumer Protection Act. Opened sealed product can’t be returned unless it is defective.
Fair play
To keep rare cards with collectors rather than resellers, these limits apply per collector. They are matched across your account, email address, phone number and delivery address.
- Rare cards (100 Club, Black Edge, Diamond Infinity, Turbo Chrome, F1 Gold, Limited Editions, tin exclusives, Black Gold and relics) need an account to buy.
- Up to 2 of the same rare card per collector every 12 months, and up to 10 rare cards every 30 days.
- Up to 6 tins per collector every 30 days.
- Trade-in credit can cover up to half the price of a rare card.
- Trade Hub: up to 10 rare cards received through trades every 30 days, and no more than 2 copies of the same rare. New traders can receive up to 2 rares per trade until their first trade is complete. Trades where rare cards only go one way are checked by Apex before fees are due.
- We may cancel and refund orders that get around these limits, for example through multiple accounts.
Trade Hub
- Direct swaps are agreements between the two traders. Apex provides the board, records the trade, holds the photo and tracking proof, and helps if something goes wrong, but is not a party to the swap.
- The R25 trade fee (or Pro membership) pays for registering the trade and these protections. It is non-refundable once both traders have confirmed, except where Apex cancels the trade.
- Each trader must post within 3 days of confirming and upload a clear photo of the cards and a valid tracking number.
- Dispute help: if cards don’t arrive or don’t match, report it on the trade. Apex reviews the proof from both sides and may, at its discretion, issue store credit to the trader who lost out – up to R100 per trader on a direct swap and up to R200 on an Apex escrow trade. This credit is the limit of Apex’s liability for a direct swap.
- Traders who don’t send, send different cards or misuse the board may be suspended. Suspended traders’ email addresses and cellphone numbers are blocked from the Trade Hub.
- Apex escrow trades: both sides post to Apex, Apex checks the cards and forwards them (escrow fee R119 per trader, R99 for Pro members, tracked PUDO return postage included). If a side fails the check, the trade stops and cards are returned at that trader’s cost.
- Pro membership runs for 30 days from payment and does not renew automatically.
Selling to Apex
Trade-in credit is issued as a store coupon once the cards are received and checked. Credit has no cash value and can’t be exchanged for money. See the Trade In page for rates.
Contact and complaints
Email info@apexcards.co.za and we’ll respond within one working day.